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QK#001
Asked: 2022-05-25T08:34:24+05:30 In:

Which call will you receive?

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Let’s assume you have two phones and at the same time ,you got call from your customer and CEO. Let me know ,which call will you receive, why?

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    1 Answer

    1. Mukesh Pandit
      NCT# Chief Marketing Officer
      This answer was edited.

      This question is very thinkable. Lets assume I received CEO's call then the maximum Profit & Loss are as follows: Profit: I obey and respect the call of CEO. I can take any action immediately if the call was an emergency call. My impression will be continue good. My job is in safe zone.🤝 There iRead more

      This question is very thinkable. Lets assume I received CEO’s call then the maximum Profit & Loss are as follows:

      Profit:

      • I obey and respect the call of CEO.
      • I can take any action immediately if the call was an emergency call.
      • My impression will be continue good.
      • My job is in safe zone.🤝
      • There is a chance to get promotion.
      • Only lucky people like me may get the call directly from the CEO of the company.🥳

      Note: These are my personal benefits.

      Loss:

      • The company will loose one customer.
      • There will be impact on the daily sales.
      • The growth of the company will also get affected.
      • We cannot call the customer later because most of the reputable companies don’t call to their customers directly.
      • Bad impression can seen from customer side.
      • CRM will be impacted.
      • The customer may give negative feedback on our Online Reputation management i.e Google My Business .
      • We may loose the good opportunities from the customer side and so on.

      Note: These losses will be for the company and consequently the company may offer less no. of employment in the coming days due to loss. There is also chance to loose my job😭.

      Note: Business is very competitive in nature therefore a single customer is equal to Hanuman Ji to fire 🔥 entire Company like Lanka.

      Thus, Receiving the call of the customer is always benefited for the company & their employees.

      One doubt may arise here.

      Then, what will the CEO do if I did not receive the call?

      Answer is very simple. CEO is also an employee of the company. So don’t bother about him. According to equality policy ,the CEO of the company cannot dismissed you from the job. You have equal right to explain the situation and report to the CEO.

      ⭐Bonus points of the answer⭐

      👉No customer ,no business then no CEO and thus no employment.

      👉Customer is a god for any business/company irrespective of their cast,gender , nationality , culture , poor, rich etc.

      👉Why CEO’s call ,even owner of the company will call at the same time , I will not receive.

      Regards 

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