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System Engineer|Wipro Off-Campus Drive 2022| Don’t Miss



System Engineer

System Engineer

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About Wipro Limited:

System Engineer jobs/roles are being offered by Wipro Limited. Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.

Overview:

ParametersSpecification
Company Name:Wipro Limited
Job Id/No:2816788
Package/Salary/CTC:Not Disclosed 
Department/Sector: System Engineer
Designation/Position: System Engineer
Qualifications:
Employment/Job Type: Full Time
Experience Type: Fresher
Years of experience:0-1 year
Work Location: Hyderabad
Work Shifts (if any):
Job posted on:April 21, 2022
Last date to apply:
No. of Vacancy:
Official Website:https://wipro.com
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Eligibility (Who can Apply):

  • n/a

Qualification:

  • n/a

Do:

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with exceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating system issues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
  • Answer incoming calls and respond to customers’ emails in a timely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources and offering Solutions to customers.
  • Research, identify and resolve customer complaints using applicable software.
  • Route calls and tickets to appropriate resources and Domains that can best support the user,
  • Document all call information according to standard operating procedures.
  • Recognize, document, and alert the management team of trends in customer calls.
  • Create SOPs for new Issues and resolutions given.
  • Complete call logs and reports.

Hiring Process:

  • Apply it.
  • They will contact you either by call or by mail.

Source Link:

Disclaimer:

This content is the property of Wipro Limited. We have just published it on Query Karo for sharing information for the candidates who need System Engineer jobs/roles. We hereby declared that the above-provided information is true and original as per our knowledge and from the source link.

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