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“Good manners will open doors that the best education cannot“. – Clarence Thomas

About Wipro Limited:

System Engineer jobs/roles are being offered by Wipro Limited. Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.

Overview:

Parameters	Specification
Company Name:	Wipro Limited
Job Id/No:	2816788
Package/Salary/CTC:	Not Disclosed
Department/Sector:	System Engineer
Designation/Position:	System Engineer
Qualifications:
Employment/Job Type:	Full Time
Experience Type:	Fresher
Years of experience:	0-1 year
Work Location:	Hyderabad
Work Shifts (if any):
Job posted on:	April 21, 2022
Last date to apply:
No. of Vacancy:
Official Website:	https://wipro.com

Eligibility (Who can Apply):

• n/a

Qualification:

• n/a

Do:

• Excellent communication skills,
• Ability to Empathize, pacify and handle Irate Customers with exceptional communication skills.
• Technical Knowledge in Troubleshooting Base Operating system issues and eager to learn New Technologies.
• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
• Answer incoming calls and respond to customers’ emails in a timely manner.
• Manage and resolve customer complaints.
• Identify and escalate issues to supervisors as and when needed.
• Provide product and service information to customers.
• Research required information using available resources and offering Solutions to customers.
• Research, identify and resolve customer complaints using applicable software.
• Route calls and tickets to appropriate resources and Domains that can best support the user,
• Document all call information according to standard operating procedures.
• Recognize, document, and alert the management team of trends in customer calls.
• Create SOPs for new Issues and resolutions given.
• Complete call logs and reports.

Hiring Process:

• Apply it.
• They will contact you either by call or by mail.

Source Link:

• https://careers.wipro.com/careers-home/jobs/2816788

Disclaimer:

This content is the property of Wipro Limited. We have just published it on Query Karo for sharing information for the candidates who need System Engineer jobs/roles. We hereby declared that the above-provided information is true and original as per our knowledge and from the source link.

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