Travel plans can change quickly, and passengers often worry about losing money when booking flights. Understanding the Singapore Airlines 24 hour cancellation policy is essential to protect your investment and avoid unnecessary penalties. Whether you are flying on a non-refundable ticket, using award points, or seeking Singapore Airlines flight credit, knowing your options within the first 24 hours after booking can save time, money, and stress.
For personalized help with cancellations, refunds, or rebooking, you can contact Singapore Airlines customer service at +1-866-673-8391. Their experts can guide you through the process, ensuring you don’t lose your fare value.
This guide covers the full scope of the Singapore Airlines 24 hour cancellation policy, including steps to cancel, rules for non-refundable and award tickets, and how to maximize flight credit.
What Is the Singapore Airlines 24 Hour Cancellation Policy?
The Singapore Airlines 24 hour cancellation policy allows passengers to cancel a flight booking within 24 hours of purchase without incurring penalties. Key highlights include:
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Applies to all fare types, including non-refundable tickets
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Full refund to the original form of payment if canceled within 24 hours
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Provides a risk-free window to adjust plans after booking
This policy is especially helpful for travelers who book quickly or make accidental bookings.
Who Can Use the 24 Hour Cancellation Policy?
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All passengers: Domestic, international, and transatlantic flights
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Non-refundable ticket holders: Can still cancel without losing money if within 24 hours
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Award ticket bookings: Some exceptions apply; taxes and surcharges may still be refundable
The policy ensures maximum flexibility for travelers immediately after booking, regardless of fare type.
Singapore Airlines Non-Refundable Tickets
Non-refundable tickets are cheaper but usually do not allow cash refunds after the cancellation deadline. However, the 24 hour cancellation policy provides a unique opportunity to cancel even non-refundable tickets without penalties.
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Cancel within 24 hours for a full refund
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After 24 hours, only Singapore Airlines flight credit may be available
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Credit typically valid for 12 months from the date of issuance
This makes the 24-hour policy valuable for budget travelers who want risk-free booking.
Singapore Airlines Award Ticket Cancellation
Award tickets, booked using frequent flyer miles, also fall under specific rules:
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Within 24 hours: Can cancel and redeposit points without fees
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After 24 hours: Redeposit fees may apply for points; taxes and surcharges may still be refundable
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Travel credit option: Some cases allow partial credit to use toward future bookings
Knowing these rules ensures travelers maximize the value of award bookings.
How to Cancel Your Flight Within 24 Hours
Online Cancellation
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Log in with your booking reference and last name
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Select the flight to cancel
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Confirm cancellation and request a refund
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Keep a copy of the confirmation email
Phone Cancellation
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Call Singapore Airlines at +1-866-673-8391
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Provide booking reference and personal details
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Customer service confirms eligibility for 24-hour cancellation
Airport Counter
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Visit the airport ticket counter
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Present identification and booking confirmation
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Agent processes cancellation and refund
Following these steps ensures your cancellation is properly documented and your refund is processed quickly.
Benefits of Using the 24 Hour Cancellation Policy
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Risk-free booking: Correct mistakes or sudden changes without penalties
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Applicable to all ticket types: Even non-refundable tickets benefit
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Award ticket flexibility: Redeem points and avoid fees
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Peace of mind: Allows travelers to book confidently, knowing they can cancel if needed
Singapore Airlines Flight Credit
If you miss the 24-hour window, or your ticket is non-refundable, you may still qualify for Singapore Airlines flight credit:
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Credit can be used for future flights
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Typically valid for 12 months
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Helps retain some value if a cash refund is not possible
Using flight credit wisely ensures that even non-refundable bookings are not completely lost.
Frequently Asked Questions
Q1. Does the 24-hour cancellation policy apply to all flights?
Yes, domestic and international flights are eligible, provided booking is at least 24 hours before departure.
Q2. Can non-refundable tickets get a cash refund?
Yes, if canceled within 24 hours. After 24 hours, only flight credit is usually available.
Q3. How does award ticket cancellation work?
Award points can be redeposited without fees if canceled within 24 hours. Afterward, redeposit fees may apply.
Q4. How long does it take to receive a refund?
Refunds are typically processed within 7–10 business days to the original payment method.
Q5. Who can help with cancellations?
For immediate assistance, call Singapore Airlines customer service at +1-866-673-8391.
Tips to Maximize Benefits
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Act Quickly: Cancel within 24 hours to avoid fees
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Check Fare Rules: Know if your ticket is refundable, non-refundable, or an award booking
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Use Travel Credit: If you miss the window, retain value with flight credit
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Contact Customer Service: +1-866-673-8391 can help navigate special circumstances or exceptions
Conclusion
The Singapore Airlines 24 hour cancellation policy is a traveler-friendly option that provides flexibility and protection. It allows passengers to cancel non-refundable tickets and award bookings without penalties and secure flight credit if needed. By understanding the policy, following the Singapore Airlines cancellation process, and acting quickly, travelers can minimize financial loss and manage travel plans confidently.
For expert assistance or guidance on cancellations, refunds, or using flight credit, contact Singapore Airlines at +1-866-673-8391.