Effective Date: [16-06-2026]
These Terms & Conditions govern all design, consultation, manufacturing, supply, installation, renovation, and turnkey interior services provided by NexTec Interior Solutions (“Company”) to its customers (“Client”). By accepting a quotation, making a payment, or engaging our services, the Client agrees to these terms.
1. Scope of Services
NexTec Interior Solutions provides:
- Interior design consultation
- Space planning and 2D/3D designs
- Modular furniture and custom furniture solutions
- Residential and commercial interior works
- Civil, electrical, plumbing, painting, and false ceiling works
- Material procurement and project execution
- Turnkey interior solutions
All services shall be limited to the scope specifically mentioned in the approved quotation, BOQ (Bill of Quantities), or agreement.
2. Quotations & Pricing
- Quotations are valid for 15 days from the date of issue.
- Prices are based on approved designs, measurements, materials, and scope of work.
- Any change in design, material, dimensions, or scope may result in additional charges.
- Market fluctuations in material prices may affect project costs if work has not commenced within the quotation validity period.
3. Payment Terms
Unless otherwise agreed in writing:
- 10% Advance – Project Booking & Design Initiation
- 40% – Design Approval & Production Start
- 40% – Before Installation/Execution
- 10% – At Final Handover
- All payments must be made through official company accounts.
- Delay in payments may result in project delays.
- Work may be suspended until outstanding dues are cleared.
4. Design Approval
- Clients must review and approve all drawings, layouts, material selections, and finishes before execution.
- Once approved, changes may attract additional charges and revised timelines.
- Up to two design revisions are included unless otherwise specified. Additional revisions may be chargeable. Community discussions among homeowners and designers commonly recommend defining revision limits in advance.
5. Project Timeline
- Timelines commence after receipt of advance payment, final measurements, design approval, and site readiness.
- Delivery timelines are estimates and may vary due to site conditions, client delays, vendor delays, material shortages, weather conditions, or force majeure events.
- NexTec Interior Solutions shall not be liable for delays caused by factors beyond its reasonable control.
6. Site Readiness
The Client shall ensure:
- Uninterrupted site access
- Availability of electricity and water
- Required permissions from builders, societies, or authorities
Delays arising from site unavailability may result in revised schedules and costs.
7. Materials & Finishes
- Natural variations in wood grain, veneer, marble, stone, laminates, fabric, and paint shades are normal.
- Material samples are indicative and final installed products may vary slightly in appearance.
- Equivalent materials may be used if approved materials become unavailable.
8. Additional Work
Any work requested beyond the approved scope shall:
- Be documented separately
- Require written approval
- Be billed additionally
- May affect project timelines
9. Warranty
- Warranty applies only to products and services specifically covered in the project agreement.
- Warranty does not cover:
- Normal wear and tear
- Water damage
- Termite infestation due to site conditions
- Improper use or maintenance
- Damage caused by third parties
10. Cancellation & Refund Policy
- Booking advances and design fees are non-refundable once design work has commenced.
- Custom-made products cannot be cancelled once manufacturing begins.
- Refunds, if applicable, shall be subject to deductions for completed work, materials procured, and administrative costs.
11. Client Responsibilities
The Client shall:
- Provide accurate information and measurements where applicable
- Approve designs and materials within agreed timelines
- Make payments as per schedule
- Inspect and report concerns during project execution
12. Handover & Acceptance
- The project shall be considered completed upon final handover.
- Minor touch-ups, if any, shall not constitute grounds for withholding final payment.
- Any defects observed during handover should be reported in writing within 7 days.
13. Limitation of Liability
NexTec Interior Solutions shall not be liable for:
- Indirect or consequential losses
- Loss of business, profits, or opportunity
- Delays caused by third-party vendors, authorities, natural disasters, or unforeseen events
14. Force Majeure
The Company shall not be responsible for delays or failure to perform due to events beyond reasonable control, including:
- Natural disasters
- Government restrictions
- Strikes
- Pandemics
- Material shortages
- Transportation disruptions
15. Point-Wise
- Case 1: Customer must pay full amount of material at the time of billing of the material.
- Case 2: Customers have to pay cost of delivery of the material i.e. transport cost.
- Case 3: If in case a customer goes with design other than perpendicular, may result additional material that the customer has to bear for it.
- Case 4: We call you during business hours from 8 AM – 9 PM. 28/06/2026
- Case 5: The quotation price may vary from the actual one. This is happens due to market price and its variation.
- Case 6: Ask to show Id proof from site work team members on the day of the working.
- Case 7: Keep good behaviour with us and be eco-friendly with us.
- Case 8: We don’t share any data with any third parties.
- Case 9: All calls are recorded by us for quality checks & improvement.
- Case 10: Don’t switched off your phone/mobile.
- Case 11: Keep active incoming call on your phone/mobile.
- Case 12: Once the products is/are sold, not refundable.
- Case 13: Once the products is/are bought, can’t be changed/returned/exchanged etc.
- Case 14: The customer must tell his/her full name to get the support service.
- Case 15: Purchased/Bought Goods by you is not refundable/exchangeable. Moreover, goods once sold will not be taken back.
- Case 16: Interest at the rate of 18% p.a will be charged if the payment is not made with in the stipulated/said time.
- Case 17: The prices of the quotation may be varied.
- Case 18: If in case you want support, please have a patience , your concern is closed as soon as possible.
- Case 19: Payment is done only online between a customer and the company except designer, carpenters and labour etc. However, if you failed to pay and delay is made from your side, consequently the work may get delayed.
- Case 20: We charge site/location visiting of Rs500 from a customer whose distance is greater than equal to 20km.
- If you are not compatible with our T&Cs then you may not get the service.
- Our Terms & Conditions may be altered at any time or situation based without any prior notice or message to you. However, if any changes occurred, we will update you regarding it.
16. Intellectual Property
All drawings, concepts, renders, layouts, and design documents remain the intellectual property of NexTec Interior Solutions unless otherwise agreed in writing.
17. Dispute Resolution
Any disputes arising from these Terms & Conditions shall first be resolved through mutual discussion. Failing resolution, disputes shall be subject to the jurisdiction of courts in Patna, Bihar, India.
18. Acceptance
By signing the quotation, work order, agreement, or making any payment, the Client acknowledges that they have read, understood, and agreed to these Terms & Conditions.
NexTec Interior Solutions
Innovative Interiors, Timeless Excellence
📞 9546287440
📍 SR Gupta Market, Opp Badi Devi Sthan, Dalluchak, Khagaul, Patna – 801105, Bihar, India.